Last Updated: 23 October 2026

Welcome to IKIKATA. These Terms of Service govern your access to and use of our website, https://ikikata.in/, and any purchases made through it.

Throughout these Terms, the words “IKIKATA,” “we,” “us,” and “our” refer to IKIKATA, a sole proprietorship business, while “you,” “your,” and “customer” refer to any person accessing our website or purchasing our products.

By accessing our website, browsing our products, creating an account, or placing an order, you agree to these Terms of Service and the policies referenced herein. If you do not agree with these Terms, please discontinue using our website.

1. About IKIKATA

IKIKATA is a contemporary fashion jewellery brand offering thoughtfully selected jewellery inspired by Japanese aesthetics, modern design, and everyday elegance.

Our product range may include earrings, rings, bangles, necklaces, and other fashion accessories. We aim to provide a convenient and enjoyable online shopping experience.

Website: https://ikikata.in/

Business Type: Sole Proprietorship

Phone / WhatsApp: +91 85160 18601

Email: ikikata.care@gmail.com

Business Location: Indore, Madhya Pradesh – 452019, India

2. Eligibility to Use Our Website

By using this website, you confirm that:

You are legally competent to enter into a binding agreement under applicable Indian law.
The information you provide during checkout, registration, or communication with us is accurate and complete.
You will use the website only for lawful purposes.
You will not use the website in a way that violates applicable laws, infringes the rights of others, or disrupts the operation of our services.

Individuals who are not legally competent to enter into a contract may use the website only with the involvement and permission of a parent or legal guardian, as permitted by applicable law.

3. Products and Descriptions

We make reasonable efforts to display our products, photographs, descriptions, colours, prices, and other details as accurately as possible.

However, please note that:

Actual product colours and appearances may vary slightly due to screen settings, lighting, photography, and display differences.
Minor variations in finish, texture, or appearance may occur between individual products.
Product photographs are intended to represent the items offered. Any accessories shown in photographs are included only when specifically mentioned in the product description.
Product specifications, descriptions, and availability may be updated from time to time.

Such variations do not affect any rights you may have under applicable consumer protection laws.

We encourage customers to review the product description and available specifications carefully before placing an order.

4. Product Pricing and Offers

All prices displayed on our website are in Indian Rupees (INR), unless otherwise stated.

We make reasonable efforts to ensure that product prices, discounts, and promotional offers are accurate. However, errors may occasionally occur.

Prices and offers may change without prior notice.
Discounts and promotional offers are subject to their stated conditions and validity periods.
Offers may not be combined unless expressly permitted.
Applicable taxes and delivery charges, if any, will be communicated during checkout.
Where a material pricing or listing error affects an order, we may contact you to clarify the issue or take appropriate action in accordance with applicable law.

We will not use a pricing error as a reason to disregard any rights or remedies available to customers under applicable law.

5. Orders and Order Acceptance

When you place an order on IKIKATA, you submit a request to purchase the selected products under the conditions displayed on our website.

After placing an order, you may receive an order confirmation by email, SMS, or another available communication channel. An order confirmation acknowledges receipt of your order and does not necessarily mean that the order has been dispatched.

We reserve the right to review, decline, or cancel an order where reasonably necessary, including in circumstances involving:

Product unavailability or inventory discrepancies.
Incorrect product pricing or listing information.
Suspected fraudulent, duplicate, or unauthorized transactions.
Incorrect or incomplete shipping information that prevents fulfilment.
Suspected misuse of promotional offers or violation of these Terms.

Where an order is cancelled after payment has been received, any refund due will be processed in accordance with our applicable refund policy and the requirements of law.

We may contact you to verify order details before processing or dispatching an order.

6. Payments

Payments for purchases must be completed using the payment methods made available at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payments may be processed through third-party payment service providers.
Payment-card and banking information may be handled by the relevant payment provider in accordance with its security procedures.
Payment authorization, settlement, or reversal may be subject to the payment provider’s procedures.
If a payment is deducted but the order is not confirmed, please contact us with the relevant transaction details so that we can help investigate the issue.

We will handle payment-related concerns in accordance with our applicable policies and legal obligations.

7. Shipping and Delivery

We aim to process and deliver orders within the estimated timeframes communicated on our website or during checkout.

Our website advertises free delivery on orders above ₹500. The applicable delivery terms, eligibility, and any charges will be as displayed at checkout.

Please ensure that your shipping address, phone number, and other delivery details are accurate when placing an order.

Delivery timelines may vary due to factors including courier operations, location, weather, public holidays, logistical disruptions, and circumstances beyond our reasonable control.

Once an order has been dispatched, tracking information may be provided where available.

If you experience a delivery delay, receive a damaged parcel, or believe an order has been lost, please contact our customer support team for assistance.

Nothing in this section limits any rights you may have under applicable consumer protection laws.

8. Cancellations, Returns, Exchanges, and Refunds

Order cancellations, returns, exchanges, and refunds are subject to the applicable policies published on our website and the requirements of applicable law.

Our website advertises a 7-day return offering for products with problems. Please consult our applicable Returns and Refunds Policy for the conditions, eligibility requirements, and process governing your specific order.

Customers should review the relevant policy before placing an order.

If you receive a damaged, defective, incorrect, or incomplete product, contact us promptly and provide your order number along with photographs or other information reasonably required to assess the issue.

Refunds for eligible orders will be handled in accordance with the applicable refund policy, payment-provider procedures, and legal requirements.

Nothing in these Terms excludes or restricts any mandatory consumer rights or remedies available under Indian law.

9. Customer Accounts and Information

You may be able to create an account to access certain website features, view orders, or manage your shopping experience.

You agree to:

Provide accurate and up-to-date account information.
Keep your login credentials confidential.
Notify us if you suspect unauthorized access to your account.
Avoid using another person’s account without authorization.

You are responsible for activities carried out through your account to the extent permitted by applicable law.

We may restrict or suspend account access where reasonably necessary to address suspected fraud, security concerns, unlawful activity, or violations of these Terms.

Our collection and use of personal information are governed by our Privacy Policy.

10. Acceptable Use

You agree not to:

Use our website for any unlawful, fraudulent, or deceptive purpose.
Attempt to gain unauthorized access to our systems, accounts, or data.
Introduce malicious code, viruses, or other harmful technologies.
Interfere with the website’s functionality, security, or availability.
Scrape, copy, reproduce, or commercially exploit website content without permission.
Submit false orders, misleading information, or fraudulent payment details.
Impersonate another person or misrepresent your identity.

We may take appropriate action where we reasonably believe that these Terms have been violated, subject to applicable law.

11. Intellectual Property

Unless otherwise stated, the content available on this website, including brand elements, logos, text, graphics, product photographs, designs, page layouts, and other materials, is owned by IKIKATA or used with appropriate permission.

You may browse the website and use its content for personal, non-commercial shopping purposes.

You may not reproduce, distribute, modify, publish, commercially exploit, or create derivative works from our protected content without prior written permission from the relevant rights holder, except where permitted by law.

Unauthorized use of intellectual property may result in appropriate legal action.

12. Third-Party Services and Links

Our website may use third-party services for payments, shipping, analytics, communication, or other operational purposes. It may also contain links to external websites.

Third-party services are subject to their respective terms and privacy practices.

We are not responsible for the independent policies or practices of third-party websites or providers. However, this does not exclude any responsibility that may apply to IKIKATA under applicable law.

We encourage you to review the relevant third-party terms before using their services.

13. Website Availability and Security

We aim to keep our website accessible and functional. However, we do not guarantee uninterrupted availability or error-free operation.

Access may occasionally be interrupted for maintenance, updates, technical issues, security measures, or circumstances beyond our reasonable control.

We may modify, suspend, or discontinue website features when reasonably necessary, subject to applicable law.

You are responsible for using appropriate security measures on your own device and internet connection.

14. Disclaimer and Limitation of Liability

We make reasonable efforts to maintain accurate website information and provide a reliable shopping experience.

To the extent permitted by applicable law, IKIKATA does not guarantee that the website will always operate without interruption, technical errors, or temporary inaccuracies.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including applicable statutory consumer rights and remedies.

Where permitted by law, IKIKATA will not be liable for indirect or consequential losses arising from the use of the website that are not reasonably foreseeable, subject to any liability that cannot legally be excluded.

This section does not affect any rights you may have regarding defective products, incorrect orders, refunds, or other remedies under applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or reasonable expenses arising directly from your unlawful use of the website, fraud, infringement of third-party rights, or material violation of these Terms.

This provision does not require you to indemnify IKIKATA for losses caused by our own unlawful conduct or for liabilities that cannot legally be transferred to you.

16. Privacy and Data Protection

Your privacy matters to us.

When you use our website, we may process information necessary to fulfil orders, provide customer support, manage accounts, process payments, improve our services, and meet legal obligations.

Our collection, use, storage, and disclosure of personal information are explained in our Privacy Policy.

Your personal information will be handled in accordance with that policy and applicable data protection laws.

17. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business operations, website functionality, products, or legal requirements.

Updated Terms will be published on this page with a revised “Last Updated” date.

Changes will apply as permitted by applicable law. Where required, we will provide appropriate notice or obtain consent.

We encourage you to review this page periodically.

18. Governing Law and Disputes

These Terms of Service are governed by the laws of India.

Any dispute arising from the use of our website or the purchase of our products will be addressed in accordance with applicable Indian law and before the courts or other forums having jurisdiction under that law.

Nothing in this section limits a customer’s right to approach a competent consumer commission or exercise any other statutory remedy available under applicable law.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable by a competent authority, the remaining provisions will continue to apply to the extent legally permissible.

The invalid or unenforceable provision will be interpreted or modified only to the extent necessary to make it enforceable, where permitted by law.

20. Contact Us

If you have questions about these Terms of Service, an order, payment, shipping, return, or refund, please contact us using the details below.

Brand Name: IKIKATA

Business Type: Sole Proprietorship

Website: https://ikikata.in/

Phone / WhatsApp: +91 85160 18601

Email: ikikata.care@gmail.com

Business Location: Indore, Madhya Pradesh – 452019, India

We will make reasonable efforts to respond to customer enquiries and assist with order-related concerns.

By accessing or purchasing from IKIKATA, you acknowledge that you have read and understood these Terms of Service, subject to the rights and protections available to you under applicable law.